Annual Sale FAQs

Why is my order taking longer to be dispatched?

Due to an expected increase in the volume of orders during the sale period, our dispatch process may take longer than usual. We appreciate your patience as we work hard to fulfill your orders.

How long will it take for my order to be dispatched?

Please allow up to 4 days for your order to be dispatched from our warehouse.

Does the dispatch time include shipping?

No, the dispatch time does not include the shipping timeframe. Once your order is dispatched, the delivery time will depend on your shipping method and destination.

Can I use additional discounts or codes with sale items?

No, sale prices are final and cannot be combined with other discounts or promotional codes.

How long is the sale going for?

Our annual sale will be live until 16:00 Monday 2 December.